Shipping and delivery information
| Transporteur | Prix de livraison | Délai théorique | Point de livraison | Livraison gratuite |
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Delivery information
The delivery times stated are not contractual but are provided for informational purposes only and do not include shipping time (order preparation by our warehouse or product personalization). If you choose out-of-stock items, your order can only be shipped once these items are available. The items will then be marked "Ships in xx days" rather than "In stock".
Additional charges may apply depending on certain criteria:
- France: €5 surcharge for "difficult-to-deliver" postal codes* for DPD and Chronopost carriers
- France: €17 surcharge on French islands** for DPD and Chronopost carriers
- Outside continental Europe: €15 per pair of shoes or clothing packs (marked "Pack")
- Outside continental Europe: €50 per knife case
- Outside continental Europe: €2 extra per product in the basket (except in Switzerland: €1 per product)
Under normal circumstances, orders placed before 11am will be shipped the same day, those placed after 11am will be shipped the next day.
If your order is to be delivered outside mainland France, you agree to pay all taxes due on the importation of products, customs duties, value added tax, taxes due under the laws of the country of receipt of the order as well as shipping surcharges.
We also invite you to discover our return procedure
